PRIVACY policy

Osculant Travels functions exclusively as an online reservation and aggregation platform. We are not the direct provider of the vehicle rental services; rather, our essential role is to facilitate the connection and booking between the User and independent, third-party vehicle rental companies and service providers (collectively, "Third-Party Rental Providers"). The fulfillment of any reservation, as requested by you, necessarily requires the disclosure and transfer of your Personal Information to these Third-Party Rental Providers.

By utilizing our Services, you acknowledge and agree that your Personal Information will be collected, used, and shared in accordance with the terms of this Privacy Policy, including its necessary disclosure to our Third-Party Rental Providers to process your booking.

Information You Provide Directly: Full name, email address, postal address, telephone number, IP address, driver's license number, passport number, date of birth, credit/debit card details, vehicle rental preferences (location, dates, vehicle type), and travel itineraries.

Information Collected Automatically: Browsing history, search history, clickstream data, IP address, operating system, browser type, device identifiers, general geolocation, and usage analytics.

Information from Third Parties: Travel agencies, corporate travel managers, rental partners, payment processors, and data enhancement services.

We use collected Personal Information for the following business purposes:

• To process and administer your vehicle rental reservations and payments.
• To send reservation confirmations, modifications, and updates.
• To provide 24/7 customer service and support.
• To improve and personalize our website, applications, and services.
• To provide you with offers, promotions, and tailored advertisements relevant to your interests.
• To protect against fraud, investigate security incidents, and enforce our terms and conditions.
• To comply with all applicable laws and legal obligations.

We may disclose your Personal Information to the following categories of third parties:

• Car Rental Partners: The specific rental company you book with (they become separate data controllers).
• Service Providers: Payment processors, website hosting, data analysis, marketing services, and IT infrastructure.
• Business Partners: Airlines, hotels, insurance providers, and loyalty programs to enable your transaction.
• Legal Authorities: When required by law, court order, or to prevent fraud.
• Corporate Transactions: In the event of merger, acquisition, or sale of assets.

We do not sell your Personal Information to third parties for their own direct marketing purposes without your consent.

We employ commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Data related to legal claims may be retained for longer periods as required by law.

Depending on your state of residence (e.g., California, Virginia, Colorado, Utah, Connecticut), you may have the following rights:

• Right to Know/Access the Personal Information we have collected about you.
• Right to Delete your Personal Information, subject to legal exceptions.
• Right to Correct inaccurate Personal Information.
• Right to Opt-Out of the sale or sharing of your Personal Information for cross-context behavioral advertising.
• Right to Non-Discrimination for exercising your privacy rights.

To exercise your rights, please contact us using the information in the Contact section below. We will respond within the timeframe required by applicable law.

We use cookies and similar technologies to enhance your user experience, analyze site usage, and deliver personalized content and advertisements.

Cookie Categories: Necessary/Essential (required for site function), Performance/Analytics (to measure site performance), Functionality (to remember your preferences), and Advertising/Targeting (for relevant advertisements).

When you first visit our Site, you will be presented with a notice allowing you to accept or reject non-essential cookies. You can manage your preferences at any time via your browser settings or the "Cookie Settings" link on our site.

Our Services are not intended for direct use by minors (persons under the age of 18). We do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

We reserve the right to amend or update this Privacy Policy at any time. When we do, we will post the updated effective date at the top of this page. We encourage Users to frequently check this page for any changes. If we make a material change, we will notify you via a prominent notice on our website or by email.